FAQ's

Who are TeleMedVisits available to?

• Anyone age of 18+ years, who are seeking non-emergent care in the state of Florida. We currently do not have ability to treat those outside the state of Florida either permanently or temporarily. 

• If you have a life threatening event such as shortness of breath, chest pain, loss of consciousness or severe blood loss,       please dial 9-1-1. 

• If you are having thoughts of suicide or thoughts to harm others please call Suicide Hotline 9-8-8 or dial 1-800-273-8255. Don't feel like calling? Click to chat https://suicidepreventionlifeline.org/chat/

• Anyone with or without insurance** (We do not actively take insurance but you can submit for reimbursement. If you decide to submit for reimbursement this transaction is between you and your insurance company as we have no affiliations with government or private insurance companies). 

How does TeleMedVisits protect my privacy?

• We are committed to protecting privacy of every individual who uses our services. We comply with all relevant state, national, and international laws and regulations. This includes the United States Heath Insurance Portability and Accountability Act of 1996, known as HIPAA. Unless permitted or required by law, your medical information will not be shared without your consent.

What about prescriptions?

• TeleMedVisits does not guarantee a prescription for every visit. It is up to the provider to recommend the best available treatment options. TMV providers DO NOT ISSUE prescriptions for substances controlled by the DEA, non-therapeutic and/or certain other drugs that may be harmful because of their potential for abuse. Also, non-therapeutic drugs such as Viagra and Cialis are not prescribed by TMV providers. 

• If the provider prescribes medication, it is submitted electronically or by phone to the pharmacy of your choice in the state of Florida. We cannot send prescriptions out of the state of Florida. Stay tuned for future expansion! 

• We suggest contacting your selected pharmacy to confirm when your prescription will be ready. If for some reason, there is an error, please reach out to us. We are not responsible for lost medications once picked up at the pharmacy. We do not issue refills beyond the date of service.